A strategic guide for managers responsible for knowledge management, digitalisation and strategy.
Knowledge does exist within many companies – but it is often scattered across systems, filing systems, teams and individual employees. Resulting in information being searched for, recreated, miscategorised or not used at all.
This checklist shows how scattered organisational knowledge can be transformed, step by step, into a structured knowledge landscape. It is strategically designed, practical in approach and structured in a way that ensures knowledge is easily accessible, usable and scalable on a day-to-day basis.
Here’s what you’ll learn by going through the checklist:
01
How to make existing knowledge visible
The first step towards better knowledge management starts with a clear understanding of sources, systems and knowledge providers.
02
Why target audiences and context are crucial
After all, not all knowledge is relevant to everyone – it is only by considering the user’s point of view and context of use that proper guidance can be provided.
03
How to organise knowledge without completely restructuring existing systems
The checklist demonstrates how existing content can be linked together effectively and organised into a useful structure.
04
Where AI really provides value in managing knowledge
Not as an end in itself, but rather where it provides practical support for searching, classifying and transferring knowledge in everyday life.
From AI pilot to productive knowledge architecture
Many AI projects fail, not because of the technology, but because of a lack of context. Together, let’s analyse where your greatest potential for improvement might lie.